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The Customer Is Always Wrong At Our "Website Of The Day"

Posted by Brian Fairbanks

Me: “Hi, how are you? How may I help you?”
Lady: “Yes, I’d like return this pregnancy test.”
Me: “Okay, what’s wrong with it?”
Lady: “It came out positive.”
Manager, getting frustrated: “Ma’am! I’m sorry but we cannot and will not refund you your money just because it came out positive. Congratulations on your new baby!”

Grumpy Old Man: “There’s too much salt in the shakers.”
G.O.M.: *picks up shaker to demonstrate*
Me: “I’m…sorry?”
G.O.M.: “THERE’S NO SHAKE ROOM!”
Me: “I’ll get right on that."

These and more gems at a sort of Overheard in NY-style blog that collects stories of awful, awful idjits. 

If your day has been full of people you have considered beating over the head with laptops, hamburgers, and carburetors, the shitbags featured on Not Always Right will remind you that you're not the only one out there that these people bother.

Customer: “My son is locked out of the house and I need to send him the key!”
Me: “We can overnight the key, and have it to him by 10:30am tomorrow morning. Shall we send the key to the neighbors house?”
Customer: “No, he needs it right now! Why can’t I just fax it?”
Me: “…Ma’am, you can’t fax a key.”
Customer: “Why not? He’s locked out and needs the key!”
Me: “Because a key is a three dimensional object, not a document.”
(Customer stares at me.)
Me: “Ma’am, is your fax machine in your house?”
Customer: “Yes!”
Me: “How will your son get into the house to get the key from the fax machine if he is locked out?”
Customer: “Damn it! You’re right! Well, thanks for your time!”
Me: “I do what I can.”


+ DIGG + DEL.ICIO.US + REDDIT

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About Brian Fairbanks

Brian Fairbanks, the Senior National Political Correspondent for Hooksexup, is a filmmaker living in the wilds of Brooklyn. He previously wrote for the Hartford Courant and Gawker/The Consumerist. He will be first against the wall, come the revolution.

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Emily Farris writes about culture and food for numerous publications and websites you've probably never heard of, including her own blog eefers. Her first cookbook will be published in fall 2008. Emily lives in Greenpoint, Brooklyn with her cat, but just one . . . so far.

Brian Fairbanks is a filmmaker living in the wilds of Brooklyn. He previously wrote for the Hartford Courant and Gawker. He won the Williamsburg Spelling Bee once. He loves cats, women with guns, and burning books.

Nicole Pasulka is a Brooklyn writer and editor who's always on the lookout for the dirty. Her other virtual home is at The Morning News, where things are squeaky clean most of the time.

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